Returns

Return Procedure


If for any reason a customer wants to return an item please follow the following procedures:

an item should be returned within 7 working days after receiving it.

With your package you will receive invoice and the return form.

Please send the package back only by post to the address indicated in the return form.

The cost of shipping should be covered by customer.

Please always inform us before sending the package in on the following address: info@inkygold.com.

We recommend that you return items in their original packaging to ensure the necessary protection when in transit.

Item has to be returned in the same condition as received.

If the item comes with a security tag this must be left on.

If the security tag is removed then the returned item will not be refunded.

If item is worn or damaged by customer InkyGold will not accept the product back.

Once we have received your returned package, you will receive confirmation E-mail.

Returned items will be refunded excluding the cost of shipping in 14 working days after receiving the package.

Please note, sale items are non-refundable or returnable.

 

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